A few months ago, one of the China based Supplier Company sold its product, liquid sucralose, to a beverage brand company in the United States. After the product arrived in the US, it was found to contain flocculent substances that did not meet the quality control requirements of the buyer. According to the agreement between the buyer and the seller, the product needed to be returned to China. To avoid paying additional tariffs and related taxes when the product is returned to China, that Supplier Company contacted and signed a service agreement with CCIC, which provide third-party independent inspection services for its products in the United States.

After receiving the relevant information and documents provided by Supplier Company , CCIC quickly contacted the designated contact person to determine the inspection requirements, time and place. The inspectors arrived at the storage location in the shortest possible time to verify, sample, inspect, test, and check the quantity and weight of the products. They completed the corresponding inspection work and issued an inspection report and related certificates recognized by the Chinese Customs. After obtaining the above inspection report and certificates, that Supplier Company successfully completed the relevant customs clearance procedures for the return of the goods to China and avoided paying additional fees, reducing related losses.

In the above case, CCIC efficiently and orderly completed the relevant contact and inspection work after signing the service agreement with the client. Its professional and fast service also reduced the warehousing costs that would have been incurred due to the product being stranded. If you need to inquire about more detailed information on the return inspection services, please contact us through our website or chat with us on the phone.

Businesses involved in international trade face many challenges, and ensuring the quality and safety of products during transportation is a crucial one. CCIC provides a range of services that can help our clients ensure the quality and safety of their products during transportation and minimize associated risks and costs. CCIC not only provides return inspection services for customers, but also provides pre-shipment inspection services for products shipped from China. In the above case, if the Supplier Company had requested CCIC to provide relevant inspection services before preparing and shipping the related products to the customer, we would have conducted relevant inspection services on the products before they were shipped. Our professional inspectors would have gone to the loading site to sample and test the products and check their quantity and weight. Pre-shipment inspection services can help customers effectively control the quality of their export products. If any problems are found during the inspection process, customers can make adjustments in a timely manner, reducing or avoiding related losses and subsequent costs caused by products failing the quality inspection and requiring return after being transported to their destination.